{"id":310,"date":"2026-05-23T18:12:31","date_gmt":"2026-05-23T15:12:31","guid":{"rendered":"https:\/\/rutajanuleviciene.lt\/purchase-rules\/"},"modified":"2026-05-23T18:12:31","modified_gmt":"2026-05-23T15:12:31","slug":"purchase-rules","status":"publish","type":"page","link":"https:\/\/rutajanuleviciene.lt\/en\/purchase-rules\/","title":{"rendered":"Purchase rules"},"content":{"rendered":"<h1>Purchase rules<\/h1>\n<h2>RULES FOR THE PURCHASE AND SALE OF SERVICES<\/h2>\n<h2><\/h2>\n<h3>I. General provisions<\/h3>\n<p>1.1. These Rules for the Purchase and Sale of Services (hereinafter referred to as the <strong>Rules<\/strong>) establish the address of the person who purchases services on the website <a href=\"https:\/\/rutajanuleviciene.lt\/en\/\">https:\/\/rutajanuleviciene.lt\/<\/a> (hereinafter referred to as the <strong>Buyer<\/strong>) and <strong>R\u016bta Janulevi\u010dien\u0117<\/strong>, who is engaged in individual activity under the certificate No. 670914, Maumed\u017eiu al. 2, Girionys, Kaunas district, LT-53105 (hereinafter referred to as the <strong>Seller<\/strong>), hereinafter referred to as both together <strong>as the Parties<\/strong>, and each separately referred to <strong>as the Party<\/strong>, entered into this contract for the sale and purchase of services (hereinafter referred to as the <strong>Agreement<\/strong>).<\/p>\n<p>1.2. This Agreement is a legally binding document that sets out the rights and obligations of the Parties. The Seller reserves the right to change, amend or supplement these Terms at any time. The Buyer shall be informed about the changes in the Rules on the website of the website. Amendments to the Rules shall enter into force from the date of their publication. If the Buyer purchases services or goods after the publication of the new Rules, this means his\/her acceptance of the new Rules. If the Buyer does not agree with the amended Rules, he\/she loses the right to purchase services and goods and perform any other actions and must immediately, but not later than within 1 (one) business day, cancel his\/her registration.     <\/p>\n<p>1.3. The buyer is a natural person of legal age who has the right to conclude transactions in his or her own name in accordance with the procedure established by the laws of the Republic of Lithuania and duly authorised representatives of these persons.<\/p>\n<p>1.4. These Rules establish the mutual rights, duties and responsibilities of the Seller and the Buyer who pays the reservation fee for the consultation with the Seller on the selected day, at the selected time, the acquisition, payment, and other issues related to the purchase and sale of services.<\/p>\n<p>1.5. The Buyer is not given the opportunity to purchase the service if he\/she is not familiar with the Rules and\/or does not agree with them.<\/p>\n<p><strong>II. Ordering services and concluding a contract <\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>2.1. The contract between the Buyer and the Seller shall be deemed to have been concluded from the moment when the Buyer places an order for the selected service packages or consultation, chooses the payment method and makes the payment.<\/p>\n<p>&nbsp;<\/p>\n<h3>III. Price and payment of services <\/h3>\n<p>3.1. The prices of services on the Website are indicated in euros (EUR). The seller carries out activities according to the certificate of individual activity and IS a VAT payer, therefore the prices are indicated with 21% VAT included. <\/p>\n<p>3.2. The Buyer pays for the services in advance using the <strong>MakeCommerce<\/strong> (Maksekeskus AS) platform integrated into the Website. Available payment methods: <\/p>\n<ul>\n<li>Electronic banking of Lithuanian banks (Swedbank, SEB, Luminor, Citadele, \u0160iauli\u0173 bankas, etc.).<\/li>\n<li>Visa\/Mastercard payment cards. 3.3. Payment processing is carried out by the payment platform makecommerce.lt, therefore, the Merchant transfers the personal data necessary for the execution of the payment to the operator of this platform<strong>, Maksekeskus AS.<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>IV. Cancellation and payment procedure <\/h3>\n<p>4.1. The time of consultations, therapy sessions or other services is coordinated individually between the Buyer and the Seller by e-mail, telephone or using the registration system available on the Seller&#8217;s website.<\/p>\n<p>4.2.  <strong>Cancellation and transfer of registration:<\/strong><\/p>\n<p>4.2.1. The Buyer has the right to cancel or postpone the agreed time of the service (consultation\/session) free of charge at least 24 hours before its scheduled start, informing the Seller thereof by e-mail or phone. <\/p>\n<p>4.2.2. If the Buyer notifies about the cancellation or transfer less than 24 hours before the start of the service or does not come (does not join) the agreed consultation, the money paid for this consultation is not refunded, and the service is considered to have been provided properly and in full.<\/p>\n<p>4.3. If the consultation does not take place or is cancelled due to the fault of the Seller, the Buyer shall optionally be offered another mutually acceptable time of service or 100% of the amount paid shall be refunded to the Buyer&#8217;s account within 5 (five) working days.<\/p>\n<p>4.4. As the intellectual, counseling, therapeutic and self-knowledge services provided by the Seller are of an individual nature and are considered to have been provided from the moment of their actual initiation or occurrence, the fee paid for the services already provided is not refundable.<\/p>\n<p><strong>V. Protection of personal data<\/strong><\/p>\n<p>5.1. When ordering goods on the website, the buyer must provide the<br \/>\ndata requested at the time of purchase: name, surname, address and e-mail address.<\/p>\n<p>5.2. The buyer is responsible for providing the correct data at the time of purchase.<\/p>\n<p>5.3. By placing an order, the Buyer agrees that the personal data provided by the Buyer will be<br \/>\nprocessed for the purposes of order execution. The Buyer also agrees that the e-mail<br \/>\n provided by the Buyerthe postal address would send the information messages necessary for the execution of the order of the goods. <\/p>\n<p>5.4 The Seller undertakes not to disclose the Buyer&#8217;s personal data to third parties,<br \/>\n except when it is required by the competent State Authority in the<br \/>\ncases provided for by the laws of the Republic of Lithuania or with a separate written consent of the Buyer.<\/p>\n<p><strong>VI. Rights and Obligations of the Buyer. <\/strong><\/p>\n<p>6.1. The Buyer undertakes to pay the agreed amount to the Seller for the ordered services or goods and to accept them<br \/>\n.<\/p>\n<p>6.2 The Buyer undertakes to provide complete, complete and correct information in the payment form.<br \/>\nIf the Buyer provides inaccurate, false or misleading<br \/>\ndata in the payment form, the Website has the right to cancel the Buyer&#8217;s registration and delete the data.<br \/>\n6.3. In case of changes in the Buyer&#8217;s data provided in the purchase form, the Buyer must immediately<br \/>\ninform the Seller. <\/p>\n<p>6.4. The Buyer has the right to withdraw from the contract for the purchase and sale of services in accordance with the provisions set forth in the Rules for the Withdrawal of Services<br \/>\n.<\/p>\n<p>6.5. By placing an order on the website, the Buyer agrees with these Rules and undertakes<br \/>\nto comply with them and the established legislation of the Republic of Lithuania.<\/p>\n<p>&nbsp;<\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>VII. Rights and Obligations of the Seller. <\/strong><\/p>\n<p>7.1. The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the Website<br \/>\n.<\/p>\n<p>7.2. If the Buyer tries to undermine the stability and security of the Website&#8217;s work or violates its<br \/>\nobligations, the Seller has the right to restrict, suspend or<br \/>\ncancel the Buyer&#8217;s ability to use the Website immediately and without notice.<\/p>\n<p>7.3. The Seller undertakes to respect the Buyer&#8217;s right to privacy to the<br \/>\npersonal information belonging to the Buyer specified in the purchase form and not to transfer it to third parties.<\/p>\n<p>7.4. The Seller undertakes to provide the services or goods ordered by the Buyer within 14 (fourteen) working days.<\/p>\n<p>7.5. The Seller may cancel the performance of the services at any time and undertakes to do so within 14<br \/>\n (fourteen) business days from the date of cancellation of the service to refund the money paid for<br \/>\n unfulfilled service.<\/p>\n<p>7.6. The Seller may, in the event of important circumstances, temporarily or completely terminate<br \/>\nthe operation of the Website without prior notice to the Buyer.<\/p>\n<p>7.7. The Seller may unilaterally change the terms of these Terms.<\/p>\n<p>7.8 If the Buyer after the changes in these terms and conditions provide the services provided by the Website, it shall be considered that<br \/>\nthe Buyer has agreed to the amendment of the Rules.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>VII. Provision of Service. <\/strong><\/p>\n<p>8.1. The Seller undertakes to indicate the exact place of provision of services.<\/p>\n<p>8.2. The Buyer undertakes to use the service himself. In the event that the Buyer orders the<br \/>\nservice for someone else, the Buyer must ensure that the person for whom the service was ordered connects remotely or arrives at the place of provision of services at the specified time<br \/>\n. <\/p>\n<p>8.3. If<br \/>\nthe Buyer or the person for whom the service has been ordered fails to arrive at the place of provision of services within the specified time, the Buyer undertakes to pay the Seller a penalty equal to the price of the<br \/>\nordered service and which is considered to be the minimum losses incurred by the Seller, agreed<br \/>\nin advance by the parties, which do not need to be proven. The penalty shall not be applied when the Buyer refuses the service in accordance with the procedure specified in the Service Refusal Rules. <\/p>\n<p>8.4. In all cases, the Seller shall be exempted from liability for non-compliance with the rules for the provision of<br \/>\nservices, when the service cannot be provided qualitatively or in a timely manner due to the fault of the<br \/>\nBuyer or due to circumstances beyond the control of the Seller.<\/p>\n<p><strong>8.5.<\/strong>  During the provision of the service, it is prohibited to film, photograph, make audio or video recordings without the prior consent of all the persons involved. It is also prohibited to disclose confidential information about other participants or the process of providing services obtained during consultations, group sessions or other services to third parties. <\/p>\n<p><strong>8.6. Nature of the Services and Limitation of Liability<\/strong><\/p>\n<p>8.6.1. The counseling, self-knowledge, psychodrama, labyrinth therapy, emotional transformation and other educational services provided by the seller are aimed at personal growth, self-knowledge, emotional awareness development and strengthening of personal well-being.<\/p>\n<p>8.6.2. The services provided by the seller may include psychodrama, emotional education, self-knowledge, personal growth and other therapeutic methods. The services are not intended for medical diagnosis, treatment or provision of health care services within the meaning of the legal acts of the Republic of Lithuania. <\/p>\n<p>8.6.3. The Seller does not provide medical diagnoses, prescribe treatment, and does not guarantee a specific emotional, psychological, psychotherapeutic or other outcome.<\/p>\n<p>8.6.4. In the event of mental health disorders, a state of crisis, a risk of suicide or the need to receive medical assistance, the Buyer is recommended to consult appropriately qualified health care professionals.<\/p>\n<p>8.6.5. The Buyer understands and agrees that the final decisions regarding its actions and their consequences are made independently and under their own responsibility.<\/p>\n<h3>8.7. Uncertainty of the result<\/h3>\n<p><strong>8.7.1.<\/strong>  The Buyer understands and agrees that the results of counseling, psychodrama, self-knowledge and personal growth services depend on individual circumstances, personal qualities, motivation, involvement and other factors beyond the control of the Seller.<\/p>\n<p><strong>8.7.2.<\/strong>  The seller does not guarantee a specific emotional, psychological, professional, relationship or other outcome.<\/p>\n<p><strong>8.7.3.<\/strong>  The failure to achieve the expected result of the Buyer, the subjective evaluation of the services or the unilateral decision to terminate participation in the process of counselling, psychodrama or personal growth shall not be considered as improper provision of services and shall not constitute grounds for demanding a refund of the amounts paid.<\/p>\n<p><strong>8.8. Intellectual Property<\/strong><\/p>\n<p><strong>8.8.1.<\/strong>  All methodological materials, tasks, practices, texts, audio and video recordings, training materials and other information provided during consultations, group sessions, trainings and other services are the intellectual property of the Seller or are used on lawful grounds.<\/p>\n<p><strong>8.8.2.<\/strong>  It is prohibited to copy, reproduce, distribute, transmit to third parties, publicly communicate, modify or use for commercial purposes all or part of the educational material provided. During practical consultations, group sessions, trainings, it is forbidden to use mobile phones, smart watches, video and audio recording equipment, which are left in a room other than the session. <\/p>\n<p><strong>8.8.3.<\/strong>  Violation of this clause shall be considered a material breach of this Agreement.<\/p>\n<p><strong>8.9. Right to refuse to provide services<\/strong><\/p>\n<p><strong>8.9.1.<\/strong>  The Seller has the right to refuse to provide services or terminate their provision if the Buyer behaves aggressively, threateningly, insultingly, violates legal acts, principles of professional ethics or interferes with the safe process of providing services.<\/p>\n<p><strong>8.9.2.<\/strong>  The Seller also has the right to refuse to provide services or terminate their provision if it considers that the Buyer&#8217;s situation exceeds the limits of the Seller&#8217;s competence or the Buyer needs specialized medical, psychological or psychiatric assistance.<\/p>\n<p><strong>8.9.3.<\/strong>  In this case, the amounts paid for the services already provided are not refunded. The reimbursement or refund of services that have been prepaid but not yet provided is decided individually, taking into account the specific circumstances and the principle of fairness. <\/p>\n<p>IX <strong>Electronic Gift Vouchers.<\/strong><\/p>\n<p>9.1. On the website, <a href=\"https:\/\/rutajanuleviciene.lt\/en\/\">there is https:\/\/rutajanuleviciene.lt\/<\/a> possibility to purchase gift vouchers.<\/p>\n<p>9.2. After the payment of the order in which the e-gift voucher is purchased, an e-mail with the e-gift voucher is sent to the buyer to the e-mail address specified at the time of purchase within 1-2 working days.    <\/p>\n<p>9.3. An electronic gift voucher is not a returnable item.<\/p>\n<p>9.4. The expiration date of the e-gift voucher is indicated on the electronic gift voucher, after this period, the e-gift voucher is not valid. <\/p>\n<p>9.5. Electronic gift vouchers are used to obtain specific services provided on the website.<\/p>\n<p><strong>X. Sending Information.<\/strong><\/p>\n<p><strong> <\/strong><\/p>\n<p>10.1. The Seller shall send all notices, requirements, requests and other information to the Buyer to the e-mail address specified by the Buyer in the Login Data. All information sent to the Buyer in accordance with these Rules shall be deemed to have been received by the Buyer 8 (eight) hours after the moment of its sending. <\/p>\n<p>10.2. The Seller shall not be liable for any and all disruptions in the networks of internet communication and e-mail service providers, as a result of which the Buyer does not receive informative or confirmatory e-mails from the Seller. The Parties agree that the presence of a copy of the e-mail addressed to the Buyer on the Seller&#8217;s server is valid evidence of the sending of any information to the Buyer. <\/p>\n<p>10.3 All notices, requirements, requests and questions shall be sent by the Buyer to the contact addresses indicated on the website.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3>XI. Final provisions <\/h3>\n<p>11.1. These Rules\/Sale-Purchase Agreement shall be governed by the law of the Republic of Lithuania.<\/p>\n<p>11.2 All disputes arising from these Rules\/Sale-Purchase Agreement shall be settled by negotiation. If the parties fail to reach an agreement within 14 (fourteen) calendar days from the beginning of the dispute, disputes shall be examined in accordance with the procedure provided for by the laws of the Republic of Lithuania according to the place of supply of the Seller&#8217;s services. <\/p>\n<p>11.3 The Buyer, if he believes that the Seller has violated his rights or interests protected by law, must first apply in writing to the Seller and indicate his claims. The Buyer must contact the Seller no later than within 14 (fourteen) calendar days when he\/she became aware or should have known about a possible violation of his\/her rights. The Seller, if he does not agree with the Buyer&#8217;s claims, must not later than within 14 (fourteen) calendar days from the date of receipt of the Buyer&#8217;s written application. Copies of these documents must be attached to the Seller&#8217;s response to the Buyer. The Seller shall examine the Buyer&#8217;s requests free of charge. The Buyer may submit an application\/complaint regarding the service purchased on the website to the State Consumer Rights Protection Authority (Vilniaus str. 25, 01402, Vilnius, e-mail tarnyba@vvtat.lt, tel. 05 262 67 51, on the website www.vvtat.lt, its territorial subdivisions in the counties \u2013 \/index.php?470187665) or the application form on the ODR platform <a href=\"http:\/\/ec.europa.eu\/odr\/\" target=\"_blank\" rel=\"noopener\">http:\/\/ec.europa.eu\/odr\/<\/a>. If it is not possible to resolve the dispute out of court, the disputes are resolved in the courts of the Republic of Lithuania. <\/p>\n<h3><\/h3>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Purchase rules RULES FOR THE PURCHASE AND SALE OF SERVICES I. General provisions 1.1. These Rules for the Purchase and Sale of Services (hereinafter referred to as the Rules) establish the address of the person who purchases services on the website https:\/\/rutajanuleviciene.lt\/ (hereinafter referred to as the Buyer) and R\u016bta Janulevi\u010dien\u0117, who is engaged in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-310","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rutajanuleviciene.lt\/en\/wp-json\/wp\/v2\/pages\/310","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rutajanuleviciene.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rutajanuleviciene.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rutajanuleviciene.lt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rutajanuleviciene.lt\/en\/wp-json\/wp\/v2\/comments?post=310"}],"version-history":[{"count":0,"href":"https:\/\/rutajanuleviciene.lt\/en\/wp-json\/wp\/v2\/pages\/310\/revisions"}],"wp:attachment":[{"href":"https:\/\/rutajanuleviciene.lt\/en\/wp-json\/wp\/v2\/media?parent=310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}